WHO WE ARE
WHAT DATA DO WE COLLECT?
We collect anonymous data of IP addresses of visitors. An IP address is used to identify the country, city and network from which a computer is connecting to the internet. We analyse the IP address of website visitors to improve the website operation and detect spam.
WHO WE SHARE YOUR PERSONAL DATA WITH?
We don’ share any personal data with anyone.
HOW LONG WE RETAIN YOUR DATA?
We keep contact form entries for six months, analytics records for 25 months, and customer purchase records for ten years.
WHAT RIGHTS YOU HAVE OVER YOUR DATA?
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. You can email your request to ……………. This does not include any data we are obliged to keep for administrative or legal purposes.
WHERE WE KEEP AND PROTECT YOUR DATA?
Your web and email hosting are based on U.K. servers. We use third-party cloud storage services Dropbox, Amazon AWS and Google. European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. We check and ensure that our service providers are compliant.
We provide a quality service for our clients and hope you will be pleased with the work we do for you. We constantly seek to improve our service and we monitor our service standards. Our formal complaints handling procedure can be obtained on request – call ……………